Privacy Policy

Last Updated: 16 January 2026

This Privacy Policy explains how Roftr Clouds LLP ("we", "us", or "our") collects, uses and protects your personal information when you use roftr.com or our services.

Roftr Clouds LLP
A-44, Renga Complex, HUDCO Colony,
Near PSG Hospital, Peelamedu, Coimbatore - 641004
Email: support@roftr.com
Phone: 9790403333

1. Data Collection

We collect personal data when you contact us, request services, or use our website.

Identification: Name, email, phone number, address.
Device / Usage: IP address, browser metadata, analytics data.
Payments: NEFT/UPI metadata, Worldline transaction details (no card data stored).

2. How We Use Your Data

We use personal data for the following purposes:

Service Provision

To build software, provision domains and servers, and deliver services.

Transaction Processing

To process payments, billing, and invoicing.

Customer Support

To respond to queries, issues and service requests.

Marketing Communications

To send updates or offers (you may opt out anytime).

Website Analytics

To improve performance using analytics tools.

We may share your data only with:

GoDaddy / DigitalOcean: Domain, email and server provisioning.
Worldline: Secure payment processing.
Government Authorities: When legally required.

We do not sell or rent your personal data to advertisers or third parties.

4. Data Retention & Security

We retain personal data during the active service period and for up to six (6) months after termination, unless longer retention is legally required.

We implement reasonable technical and organizational safeguards; however, no online system can be guaranteed as 100% secure.

5. Your Data Rights

Access your personal data
Request corrections
Request deletion where legally permitted
Opt out of marketing communications

Email requests to: support@roftr.com

6. Policy Scope & Age Restrictions

This policy applies to all users of our website and services. We do not knowingly collect data from individuals under 18 years of age.